Famly Sessions Recap
Business Sustainability During Coronavirus

Hear from nursery owners Roopam Carroll and Tricia Wellings, all about how you can keep your business sustainable during coronavirus.

This conference took place on April 8th and with the nature of the changing advice, be aware that any specific advice relating to government policy may be out of date at the time of reading. 

To help you get straightforward and reliable answers to your questions on the coronavirus pandemic and its impact, this month at Famly we ran the UK’s first free digital conference on coronavirus and how the early years industry can respond.

One of the three sessions focused on business sustainability. During this session, we spoke to nursery owners Tricia Wellings and Roopam Carroll who also work in early years advisory through their companies (MBK Training and The Nice Boss respectively). You can check out the key points below or watch the full Famly Sessions event on-demand here.

The 5 key session takeaways
  • Local authorities are doing things differently, but the entitlement is set at government level.
  • Government has asked nurseries to stay open to care for key worker children but this often isn’t financially viable.
  • Charging parents is a tricky topic but when approached the right way can help support your business.
  • Look into the different initiatives available depending on the size of your business.
  • Checking in with staff is vital to make sure that morale remains high once you’re able to reopen.
Why is there conflicting evidence regarding funding?

Something to be aware of when looking to other settings for advice is that while the national government sets the policy on furlough, the local authorities are responsible for administering it. As there are 343 of these across the country, this leads to many differing approaches. An example of where this can cause confusion is the case of whether or not funding follows a child when they move to an open setting, or if the setting in question is where the funding lies and they have to absorb the cost of this new child. As such, it’s important to contact your own local authority for advice on funding and furlough as opposed to any anecdotal evidence.

How can you continue to provide care for key worker children while staying financially stable?

It can be difficult to justify staying open to care for key worker children when there’s very few in your setting, and in some cases it’s just not possible without putting your business at risk. To make sure you can still help these families though, a great idea is banding together with other local settings and pooling resources.

How can you continue to charge parents?

It’s important to be open with parents and appeal to their goodwill about why from a business sustainability perspective, it’s vital that you continue to receive some form of payment form them. While it can be tricky to get all parents on board with doing this, a great way to encourage them is by continuing to provide value. Some different approaches include home learning packs, regular communication via video chat, educational activity ideas, or ‘story time’ over video chat. You can also consider offering a ‘placeholder’ fee, where you charge your parents a percentage of their regular fee to guarantee their child’s place when you reopen.

What initiatives can help with cash flow?

In the below clip Tricia suggests a number of ways that early years settings can ensure their business stays afloat. She also highlights how businesses of different sizes should take advantage of the different schemes available to them.

How can you boost staff morale?

Work out the way different people feel most comfortable with communicating such as phone calls, emails, video chat and consider incorporating these into your week as regular check-ins to establish a sense or routine and continuity. Depending on whether your staff are working from home as opposed to being furloughed, it’s also worth ensuring they continue to have a constructive purpose, this might be recording videos for the children, finding new resources or sending out communications to parents.

If you’d like to watch the full virtual conference, including talks from Imogen Edmunds and Beverley Bacon on staffing and furlough, as well as Ruth Swailes and Dr. Sue Allingham on home learning, please click here.

Learn more about Famly

Find out below how Famly helped automate tedious tasks for Free Range Urban Kids, and see what we can do for you in a personal demo.

“What I love about Famly is that it does all the time-consuming admin for me, any changes to schedules are automatically accounted for and the invoice with be updated.” – Elizabeth, Director, Free Range Urban Kids
“What I love about Famly is that it does all the time-consuming admin for me, any changes to schedules are automatically accounted for and the invoice with be updated.” – Elizabeth, Director, Free Range Urban Kids

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