Contact Us

Let’s get in touch – We’re here to help

We are always here to help

rikke-525x525-zs
Rikke Holmbom

Customer Success & HR

anders-lausten-525x525-zs
Anders Laustsen

Co-founder and CEO

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Jonas Gundersen

Senior Product Advisor

Købmagergade 19, 2. tv

1150 Copenhagen K

Denmark

Phone: +44 20 3808 4386

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Monday-Friday: 8:00 – 16:00

Saturday: Closed

Sunday: Closed

We improve everyday life with children. For parents, teachers, daycare businesses – and most importantly for the ones in the middle of it all. The children.

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Natalie Gill

Product Advisor

Need a solution to your problem? Don’t hesitate to ask as we are here to help you with all sort of queries.

Get in touch

Fill out the form and we’ll be right back.

Frequently asked questions

You can try any module or combination of modules free for 30 days.

Just get in touch by filling out the form here, and we will help you get started with the trial.

Yes! Famly is 100% free for parents. The daycare or nursery pays a monthly fee which includes free access for all parents.

Famly works on smartphones, tablets, MAC’s and PC’s. You can either download the app from the iOS AppStore, Google Play for Android or access it directly in your browser on your computer. All features are available on all devices.

At Famly we are focused on security in all that we do. So much so that we have written an extensive whitepaper on just some of the measures we take to protect your data. We use state-of-the-art infrastructure and encryption. You can find the whitepaper in our security section.

We have worked with lots of daycares and nurseries to make sure that Famly fits the daily workflow of the staff and parents. You will save lots of time in your communication, follow up and reporting. And then you will also get happier well-informed parents. Read more about the product features.

Yes, you can add as many nurseries as you like to one account. You will have one login, but access to all nurseries.

Famly Customer Success

At Famly we are dedicated to making sure that you get the most out of our platform. We help get you started and are always there to help you with whatever you might need.

We aim to help our customers when & where it’s needed – inside the apps at your convenience, via e-mail or over the phone.

Our on-boardings are tailored to your specific needs to ensure a successful long-term relationship.