We care about your security.
More Secure

We run on an infrastructure that is so secure that it’s used by governments, hospitals and financial providers.

Full Backup

The entire database is backed up with by-the-second incremental backup inbetween full daily backups.


Our server operator Amazon Web Services is approved in accordance with the EU Data Protection Directive.

We Prioritise Your Security

At Famly we prioritise security in everything we do. We not only do what is necessary from a legal and regulatory perspective but go beyond that by further securing our operational setup and our apps.

This page describes just some of the measures we take internally as well as how our server operator, Amazon Web Services, goes the extra mile to keep your data secure.

Infrastructure & Backup

Famly’s setup runs on infrastructure in Frankfurt, Germany and is so secure that it is used by governments, healthcare, payment and financial service providers.

We make sure that our customers’ and users’ data is safe at all times both in transit and at rest.

Famly’s data is stored in an industry standard AES-256 encrypted database. The data is synched securely between multiple zones in Frankfurt for high durability and availability.

The database is also backed up fully once a day, every day. In between these, we keep a by-the-second incremental backup.

EU Compliant

Amazon Web Services Compliance enables customers to understand the robust controls in place at AWS to maintain security and data protection in the cloud. Amazon has been approved in accordance with the EU Data Protection Directive.

This is the directive that protects individuals with regards to the processing of personal data and on the free movement of such data (also known as Directive 95/46/EC). Broadly, this directive sets out a number of data protection requirements, which apply when personal data on EU citizens is being processed. AWS certifications and assurance programs further include:

  • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70)
  • SOC 2Element 2
  • SOC 3
  • DIACAP, and FedRAMP
  • DOD CSM Levels 1-5
  • PCI DSS Level 1
  • ISO 9001 / ISO 27001
  • ITAR
  • FIPS 140-2
  • MTCS Level 3

Want to know more?

Read more about our technical and organizational security measures on our data processing agreement page.