We care about your security.

We Prioritise Your Nursery’s Security.


We run on an infrastructure that is so secure that it’s used by governments, hospitals and financial providers.


The entire database is backed up with a by-the-second incremental backup in-between.


Our server operator Amazon Web Services is approved in accordance with the EU Data Protection Directive.

Famly’s setup runs on infrastructure in Frankfurt, Germany and is so secure that it is used by governments, healthcare, payment and financial service providers.

We make sure that our customers’ and users’ data is safe at all times both in transit and at rest.

Amazon Web Services Compliance enables customers to understand the robust controls in place at AWS to maintain security and data protection in the cloud. Amazon has been approved in accordance with the EU Data Protection Directive.

This is the Directive that protects individuals with regards to the processing of personal data and on the free movement of such data (also known as Directive 95/46/EC). Broadly, this Directive sets out a number of data protection requirements, which apply when personal data on EU citizens is being processed. AWS certifications and assurance programs further include:

  • SOC 1/SSAE 16/ISAE 3402 (formerly SAS 70)
  • SOC 2Element 2
  • SOC 3
  • DIACAP, and FedRAMP
  • DOD CSM Levels 1-5
  • PCI DSS Level 1
  • ISO 9001 / ISO 27001
  • ITAR
  • FIPS 140-2
  • MTCS Level 3

Famly’s data is stored in an industry standard AES-256 encrypted database. All of Famly’s data is synched securely between multiple zones in Frankfurt for high durability and availability.

Furthermore, the database is backed up fully once a day. Between the daily full backups, a by-the-second incremental backup is maintained.

Focus on security

At Famly we prioritise security in everything we do. We not only do what is necessary from a legal and regulatory perspective but go beyond that by further securing our operational setup and our apps.

This page describes just some of the measures we take internally as well as how our server operator, Amazon Web Services, goes the extra mile to keep your data secure.

Want to know more

Read our detailed white paper on Famly’s security processes below.