Compare Famly and HiMama

Which childcare management software will make the biggest difference to your center?

Wondering what the difference is between Famly and HiMama?

These two childcare management systems are for childcare businesses looking to optimize and streamline their operations. They are both cloud-based and offer a modern user experience to their customers, but there are some key differences which are important to understand before signing up to either provider.

To help you choose the best solution for your childcare center, we compare HiMama and Famly in detail below. The key differences primarily relate to automated tools, parent communication and business forecasting.

HiMama for a simple, affordable solution, Famly for comprehensive automation & center management.

Product and navigation

  • HiMama is a modern, cloud based system with a web, and app version of the platform. However, there is no search bar functionality, meaning that it can be difficult to quickly find what you are looking for. In addition, the mobile app version does not feature the billing module.
  • Similarly, Famly is modern and cloud based with both a web and app version, focusing on providing users with an intuitive experience. Staff and parents can access the information they need, wherever they are and there are no limitations to the mobile version with all features available in both desktop and app versions.

Parent communication

  • HiMama features daily reports with an overview of all activity (naps, meals etc.), but these can only be sent out once the child is checked out. Parents and staff can communicate with one another, but there is no possibility for parent-to-parent, or staff-to-staff communication and the system lacks a news feed.
  • Famly allows staff to post live updates to a news feed including photos, videos and daily logs so parents can see what’s happening throughout the day. Account administrators also have the option to enable parent-to-parent, and staff-to-staff member communication if they want to.

Planning and automation

  • HiMama has a decent range of reports available, however, only a few, such as allergy and immunization reports are available instantly, with the remainder emailed to parents at the end of the day. Some administrative features are lacking the customizability needed by larger centers.
  • Famly is newer to the US market but is rapidly improving its service offering for the US, based on constant collaboration with US child care centers. It offers most features which are explained in further detail below.

Pricing

  • HiMama has no official information regarding pricing on their website as deals vary depending on the center, however Capterra states that there is an initial set up fee of $450 and monthly ongoing cost reportedly varies between $29-$45 per class depending on which features are chosen.
  • Famly is completely free to set up and pricing varies between $89 and $199 per month depending on which package is chosen

Support

  • HiMama offer free support and training to their customers, but there is an initial set up fee of $450.
  • Famly offers free onboarding and ongoing support to all customers.

Key features

Famly

HiMama

Product

All in one, cloud-based solution, with different packages dependent on the desired number of features.

A cloud based management tool with a range of features well suited to single centers.

Customer support

Free and unlimited onboarding and support.

$450 onboarding with free and unlimited ongoing support.

Reports

Customizable reporting, always available in real time, and adjustable to your needs.

Comprehensive range of reports, but some aren’t instant and can only be emailed at the end of the day.

Online registration

Yes

No

Parent bookings

Yes

No

Staff rosters

Yes

No

Child development

Head Start Framework
State Standard Alignment (New York, New Jersey, Florida, California and Texas)

Montessori
State Standard Alignment
Lesson Plan Management

Supported operating systems

Android, iOS, and Amazon apps for mobile and tablet. All operating systems on computers are supported via any internet browser.

Android, iOS, and Amazon apps for mobile and tablet. All operating systems on computers are supported via any internet browser.

Pricing (/month)

Starter: $89
Essentials: $149
Premium: $199
Setup: Free

HiMama has no official information regarding pricing on their website as deals vary depending on the center, however Capterra states that there is an initial set up fee of $450 and monthly ongoing cost reportedly varies between $29-$45 per class depending on which features are chosen.

Key features

Product

Famly

All in one solution, with different packages dependent on the desired number of features.

HiMama

A cloud based management tool with a range of features well suited to single centers.

Customer support

Famly

Free and unlimited onboarding and support.

HiMama

$450 onboarding with free and unlimited ongoing support.

Reports

Famly

Customizable reporting, always available in real time, and adjustable to your needs.

HiMama

Comprehensive range of reports, but some aren’t instant and can only be emailed at the end of the day.

Online registration

Famly

Yes

HiMama

No

Parent bookings

Famly

Yes

HiMama

No

Staff rosters

Famly

Yes

HiMama

No

Child development

Famly

Head Start Framework
State Standard Alignment (New York, New Jersey, Florida, California and Texas)

HiMama

Montessori
State Standard Alignment
Lesson Plan Management

Supported operating systems

Famly

Android, iOS, and Amazon apps for mobile and tablet. All operating systems on computers are supported via any internet browser.

HiMama

Android, iOS, and Amazon apps for mobile and tablet. All operating systems on computers are supported via any internet browser.

Pricing (/month)

Famly

Starter: $89
Essentials: $149
Premium: $199
Setup: Free

HiMama

HiMama has no official information regarding pricing on their website as deals vary depending on the center, however Capterra states that there is an initial set up fee of $450 and monthly ongoing cost reportedly varies between $29-$45 per class depending on which features are chosen.

Everyday use

Both Famly and HiMama offer a modern, easy to use system with an intuitive interface and both can be used wherever you are via the cloud on computers and mobile devices. However, when it comes to accessibility, Famly’s search functionality (via the search bar) means that users can quickly find the information or feature they need, rather than needing to click around lots.

Parent communication

HiMama enables staff to let parents know what’s happened in their child’s day with daily reports featuring an overview of all activity (naps, meals etc.), these reports are primarily sent out at the end of the day once the child is home. Parents and staff can communicate with one another, but there is no possibility for parent-to-parent, or staff-to-staff communication and the system lacks a news feed.

Famly on the other hand, allows staff to post live updates to a news feed including photos, videos and daily logs so parents can see what’s happening throughout the day. Account administrators also have the option to enable parent-to-parent, and staff-to-staff member communication if they want to.

Free onboarding and unlimited free customer support is provided via phone, email, chat and their recently launched Famly Community.

Planning and automation

Automation and the time it saves is crucial for centers when looking for their childcare management software. With HiMama, each child’s development can be viewed via reports and their profile, however there is no comprehensive overview for all the children’s development in a combined manner, this can be useful when planning lessons to ensure all childrens’ development stages are accounted for.

Immunization reminders can be handled within the system, however these need to be manually set up and depending on where your center/s are located, there could be some confusion due to differing state requirements. Creating center budgets or forecasting children by hour are not currently possible within the system. These limitations may be okay for smaller centers who can handle a few more manual processes, however there is a greater risk of human error than in more automated systems.

On the other hand, Famly is much better suited to larger child care businesses, in particular groups due to the need for planning, automation and forecasting capabilities. Helpful forecasting tools, particularly per hour child forecasting, can help managers to make better decisions so they are prepared and can plan staff rosters accordingly with the correct ratios. Users can also see when the children will be on vacation, making it possible to adjust the staff roster and know when the teachers can take vacations.

Immunization reminders are automatically sent out based on your childcare center’s state requirements. This mitigates the risk of missing vaccines because no manual entry (human error) is needed, it’s completely automated. It’s also possible to manage the child care center’s budget. This helps users see current revenue as well as future projections, helping ensure business sustainability.

Pricing and support

HiMama has an initial set up fee of $450 and monthly ongoing cost reportedly varies between $29-$45 per month, per class depending on which features are chosen. HiMama is a Canadian company based in Toronto.

Famly costs between $89 and $199 per month depending on the package you choose. There are no set up fees or training costs involved. Famly has a New York city office with members of their team regularly visiting centers in the region and customers across the United States and Europe.

Free onboarding and unlimited free customer support is provided via phone, email, chat and their recently launched Famly Community.

Final thoughts

HiMama is a great solution for smaller settings who don’t require too much in terms of automation from their software and are mainly looking for a communication and logging tool with some solid reporting – all at a slightly lower price point.

However, larger childcare centers and groups requiring more comprehensive features relating to planning, automation and forecasting should look to Famly. Time saving automations such as immunization reminders, by-hour child forecasting ensure your center’s work is streamlined, you provide effective care and make good business decisions.

If you’d like to learn more about how Famly could work in your center, or have any questions, please click below:

Disclaimer:
The article was last edited on May 22, 2020.
We have tried to make this article where we compare Famly and HiMama as objective and accurate as possible, but features and prices may have changed since the most recent article update. All images used are sourced from the HiMama website. Please feel free to reach out to us if you have any questions or comments.

If you’d like to see Famly for yourself, please click below to get your free personalised demo.

Disclaimer:
The article was last edited on May 22, 2020.
We have tried to make this article where we compare Famly and HiMama as objective and accurate as possible, but features and prices may have changed since the most recent article update. All images used are sourced from the HiMama website. Please feel free to reach out to us if you have any questions or comments.