Contact Famly

Getting in touch is easy – we like that sort of thing.
Contact us over phone, email or chat.

We are always here to help

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Rikke Holmbom

Customer Success & HR

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Anders Laustsen

Co-founder and CEO

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Jonas Gundersen

Senior Product Advisor

Connect With Us

UK +44 20 3514 4069
DK +45 89 88 85 15
DE +49 30 8878 9707
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Monday-Friday: 8:00 – 16:00
Saturday: Closed
Sunday: Closed
Købmagergade 19, 2. tv
1150 Copenhagen K
Denmark

Frequently asked questions

You can try any module or combination of modules free for 30 days.

Just get in touch by filling out the form here, and we will help you get started with the trial.

Yes! Famly is 100% free for parents. The daycare or nursery pays a monthly fee which includes free access for all parents.

Famly works on smartphones, tablets, MAC’s and PC’s. You can either download the app from the iOS AppStore, Google Play for Android or access it directly in your browser on your computer. All features are available on all devices.

At Famly we are focused on security in all that we do. So much so that we have written an extensive whitepaper on just some of the measures we take to protect your data. We use state-of-the-art infrastructure and encryption. You can find the whitepaper in our security section.

We have worked with lots of daycares and nurseries to make sure that Famly fits the daily workflow of the staff and parents. You will save lots of time in your communication, follow up and reporting. And then you will also get happier well-informed parents. Read more about the product features.

Yes, you can add as many nurseries as you like to one account. You will have one login, but access to all nurseries.

Customer Success

At Famly we are dedicated to making sure that you get the most out of our platform. We help get you started and are always there to help you with whatever you might need.

We aim to help our customers when & where it’s needed – inside the apps at your convenience, via e-mail or over the phone.

Our on-boardings are tailored to your specific needs to ensure a successful long-term relationship.