Personal customer support via phone, email and chat.
We are dedicated to making sure that you get the most out of Famly.
For Parents

Articles and videos to help parents get the most from Famly.

For Staff

Articles and videos to help nurseries get the most from Famly.

Video Tutorials

A set of short videos that will show you how to use Famly.

Popular Support Articles

Child development

All about observations & learning journeys.

Signing children in/out

How to keep track of who is in the nursery.

Famly for parents

An introduction to Famly for parents.

Famly webinars

Sign up to free webinars to learn about Famly.


Access, communication, invoicing, and more.

Forgotten password?

How to change or reset your password.

Staff permissions

How to manage different roles and access.

Withdraw a child

How to delete a child from Famly.

We are here to help

Martin Petri Petersen
+44 20 3514 4069